Terms and Contact

 

Solution Graphics

Payment

Paypal is our preferred method of payment for online sales. We accept USPS money orders that are sent Express Mail next day. Shows are cash or credit/debit card only, no personal checks. All show sales using credit/debit cards are processed using Square. All PayPal payments are to be sent to payment@poisonfrogs.net

 

Contact

Email is the best form of communication for us. Email us at: jason@poisonfrogs.net

 

Shipping

We use shipyourreptiles.com (FedEx) next day by 10:30am, Monday-Wednesday. We can use other companies such as UPS or USPS for those who are in close proximity. For winter and summer shipping we highly suggest hold at FedEx/UPS STAFFED facility for your pick-up. We suggest FedEx/UPS staffed not UPS Store/FedEx Kinko's as service varies at each location. If you are interested in shipping to one of their stores check first. Some do not allow live shipments. Someone must be present to sign for all door-to-door shipments. Any warranty is void if signature is not provided or left at door. A person or your agent must be present for delivery. Temperatures must be between 40-85 degrees. Most shipments start at $45. FedEx shipping service is provided by shipyourreptiles.com. All prices including shipping are shipped using shipyourreptiles.com and shipyourreptiles.com/FedEx is ourpreferred shipper.

 

Terms

We do our best to provide the best wildlife to you. Due to the delicate nature of most wildlife we provide, we offer no guarantee after the point of sale or delivery. We offer no guarantee on tail loss of any Rhacodactylus. Each sale is different and we do take this in consideration. All DOA's must be reported within 1 hour of delivery and the animals must be frozen. Time of delivery will be determined by the time stamp on the tracking number provided by the shipper. There is no refund for shipping and handling fees. All terms of sales also include the information provided in the shipping section.

 

All live sales are pending until we receive an email, PM when posted on forum, or message in paypal payment stating you have read these terms and agree.

 

We reserve the right to refuse service.

 

We do offer holds for shows and offspring to young to sell. Holds for reptiles and amphibians may require a 50% non-refundable deposit. If you do not claim you animal at the designated show during the designated time period your deposit will become property of the seller. Local sales are given preferential treatment. No animal is considered sold until payment or deposit is received.